Downtown

888 S. Figueroa St #1050, Los Angeles CA 90017

213-319-3339

Pasadena

70 South Lake Ave #930, Pasadena, CA 91101

626-514-1472

Spring Specials

Metropolis Dermatology Logo

Financials Options

The best way to contact us for the quickest response is through our text messaging system called Klara.
Metropolis Dermatology Office

FINANCIAL OPTIONS

This is a secure payment portal. To proceed, please press PAY HERE, and you will have the opportunity to input your name, invoice number OR your date of birth to locate your account.

Pay Here

To proceed with your transaction, please be sure to sign out of your patient portal and any other Modernizing Medicine application. Otherwise, an error may occcur.

Once your transaction is processed, you will receive a payment confirmation via email. If you have any questions or issues, please contact us:

DTLA: 213-319-3339 and select Option 1

Brentwood: 424-243-7668 and select Option 1

Pasadena: 626-514-1472 and select Option 1

Costa Mesa: 949-317-2558 and select Option 1

San Jose: Coming Soon!

Klara Texting: 213-474-3139

Billing and Payment?

When should I expect my bill?
Insurance company claim processing can take from as little as a few weeks to as long as 3 months. This is why you may not get a statement for 3-4 months after your visit. If you have not received a bill and were expecting a balance, please give us a call and we can send you a statement. Sometimes, if we have an incorrect address or phone number, we may not be able to reach you, so please make sure the information is correct. If your contact information has changed since being in the office, please let us know so mail does not get lost.

We are in the process of converting to digital statements and delivering them via email for enhanced privacy and ease of payment for our patients. We use a third-party billing company for statements. Please take care of statements in a timely manner.

How can I pay my bill?

We offer multiple convenient ways to pay your statement. We have recently developed an auto-payment system where you receive your e-statement and if no changes are needed, your credit card on file can be billed the balance four days later. If any adjustments need to be made, it can be made prior to payment. Other options for payment include mailing a check, calling us, or through our website payment portal.

Questions about my statement:

If you have any questions about your statement, please contact us directly and we will work with you to get your questions answered. We are not billing experts and hire an outside billing company, so we will try to help as much as we can on the phone. But if we are not sure about something, we will send the billing company an internal message with your concern and they will be able to get back to you within 24-48 hours.